Legal

Privacy Policy

Last updated: 13 November 2026

This policy explains what ElevenAI processes when you visit the site, sign in with Google, subscribe through Stripe or use the studio.

1. What we collect

We store the account details Google shares when you sign in, including your name, email address and profile picture. We also store the plan attached to your account and the usage needed to provide the service.

2. Payments

Card details never reach our servers. Checkout, renewals, invoices and payment-method updates are handled by Stripe, which receives the email address and plan you selected.

3. Service data

Prompts, source files, generated audio and related settings are linked to your account so that you can access and manage your work. Do not upload sensitive personal information that is not necessary for your project.

4. Analytics

We may use privacy-respecting analytics to understand aggregate page usage and improve the product. Analytics does not grant access to your generated content.

5. Cookies

A session cookie keeps you signed in. Google may set cookies during the authentication flow, and Stripe may set cookies during checkout. These providers process data under their own privacy policies.

6. Your choices

You can update account details from settings, manage billing through the billing page and contact us to request access, correction or deletion of your account data.

7. Contact

For privacy requests, email privacy@elevenai.lol. We may need to verify that the request comes from the account owner.

Questions? Email privacy@elevenai.lol.